Repairs & Resizing
- We are happy to repair an item, at no charge within the first 150 days of the purchase. Repairs after 150 days will have a repair and shipping fee at the expense of the customer. Pricing for repairs vary depending on style and usually start at $30, plus shipping.
- Most of our rings can be resized, but not all (like eternities). Pricing for ring resizing varies depending on style and typically starts at $60, plus shipping.
- Please note: Bangles and eternity bands cannot be resized.
- We are not responsible for items repaired by other jewelers. All warranty of the piece will be voided if another jeweler has worked on an Alev Jewelry piece.
- If we believe the items are intentionally damaged or misused, we reserve the right to refuse any replacement requests.
To request a resize or repair please email your order number and a description of the adjustment needed to firstname.lastname@example.org